Supported Releases

The currently supported Ubuntu Studio releases are:

• Noble Numbat 24.04 LTS until April 2027 (release notes)
• Jammy Jellyfish 22.04 LTS until April 2025 (release notes)

Getting Help

Please first make sure you have read the release notes of the Ubuntu Studio version you are using, including any known issues, linked above.

Support Methods

USE THIS METHOD FIRST!

Ask Ubuntu is the best way to receive support, and the preferred support method. It is monitored by much of the Ubuntu community, and answers to your questions can be edited in the future. You might even find the answer to your question there! (Remember, Ubuntu Studio is Ubuntu!)

Via Chat

Please note: The real-time nature of chat means it is usually the fastest way to get help, but also that you might have to stick around for a while until someone is able to answer your question (even hours!). Chat is not the preferred support method. Additionally, answers will get lost in time and can’t get easily re-used.

Matrix is a real-time, open-source chat protocol. You can join our support chat here!

About Virtual Machines

Due to the degraded performance that happens in virtual environments, we do not support the use of Ubuntu Studio inside virtual machines in production environments. For instance, low latency audio is simply not possible, and audio will degrade in a virtual machine environment, and video production will be noticeably slower. Other unpredictable caveats are possible as well.

Additional Resources

Linux Musicians is an active forum on topics related to music creation on Linux.

Many of the major software programs have their own resources and communities, such as:

• Ardour Forums
• Blender Manual
• GIMP Tutorials
• Inkscape Forums
• Krita Documentation
• LMMS Forums
• Scribus Wiki

This is not an exhaustive list; these are only examples. A web search might give you the support community you need.

Ubuntu Studio uses KDE Plasma Desktop as its desktop environment, and thus, questions concerning that can be directed at the related communities as well.

Scope of LTS Suppport Plan:
Our support plan is limited to the Ubuntu Studio package set which is generally updates and bugfixes to the multimedia packages we include, as well as our own developed utilities (Ubuntu Studio Installer, Ubuntu Studio Audio Configuration, etc.). We also assist Kubuntu with bugfixes from time to time for the desktop environment and KDE application packages as needed. Most packages come from Debian. We also backport many packages to the backports repository for inclusion there.